How do online raffles work?

Online raffles are a great way to support your chosen charity or not for profit organisation. If you would like to play, click on the play page and enter the number of chances you would like, you can also make an additional donation if you wish. Each ticket purchased gives you a chance to win one of the great prizes offered. On the successful completion of your payment, you will be sent a confirmation email containing your generated numbers.  If you are one of the lucky winners, you will be contacted directly by the charity within 2 weeks of the draw.

How do players pay for tickets?

Raffleplayer.com accepts all major credit and debit cards including Visa, MasterCard, Solo, Delta, Switch and Visa Electron. We guarantee that it will be a secure transaction as our website uses the strongest commercially available level of encryption - 128-bit Secure Socket Layers (SSL) verified with a Network Solutions SSL Certificate. Look for the 'padlock' symbol in your browser as a sign of this. For added security we also use Verified by Visa and MasterCard security.

Are players charged for buying chances using a credit card?

Some issuing banks do charge a 'cash advance' fee for using a credit card to buy online raffle tickets as sadly, they class this as 'gambling'. However, raffleplayer.com is working hard to get this changed. When you purchase tickets you will receive a warning stating that this might happen and advising you to use a debit card instead.

Can I donate directly to a charity?

In all of our raffles, we also include the option for players to make a donation as well as buying a raffle ticket. If you choose to do this, we will pass 100% of your donation to the charity.

Are chances purchased eligible for Gift Aid?

Unfortunately, as with an offline charity fundraising event, tickets purchased in a raffle are not eligible for Gift Aid. However, if you want to make a donation to your charity, instead of or as well as entering the raffle, then these donations are eligible for Gift Aid. Raffleplayer.com will collect all the information needed to claim the tax back.

How do winners know if they have won a prize?

The winner(s) will be drawn as soon as the draw date is reached. Winners will be notified directly by the charity/not for profit by phone, post or email within 2 weeks of the draw.

How much of the raffle proceeds go to the charity?

Raffleplayer.com charges a small fee for our services and the rest goes directly to the charity/not for profit organisation. With raffleplayer.com, you are giving directly to the charities you want to support, and they will receive 75% or more of ticket sales, and 100% of all donations.

Protection of Customer Funds

All funds from your online ticket purchase are credited to a client account held with Natwest on behalf of raffleplayer.com, which is entirely separate from raffleplayer.com’s trading accounts. This is a key requirement of the Gambling Commission's licence compliance and is there to protect both you and the charity. When a raffle takes place, proceeds are paid directly from this account to the charity

Please enter raffles responsibly

Entering raffles is technically classed as gambling. We want you to enjoy your experience with us and therefore ask you to enter responsibly. Gambling is fun as long as you stay in control, but if you think that you might have a problem there are a number of organisations that can help you including www.gambleaware.co.uk and www.gamcare.org.uk

Privacy & Data

Rest assured we respect your privacy 100%, we will not send unsolicited emails to you. Upon registration for your chosen charity raffle you will have the opportunity to select your communication preferences from them. For further information please see the privacy policy for your chosen charity’s raffle.