Terms and Conditions

Thames Hospice Spring Raffle 2026 Rules

General Rules

  • This Raffle is only open to residents of Great Britain / UK over the age of 18 (this excludes Northern Ireland, Isle of Man, Channel Islands and BFPO addresses according to Gambling Act 2005 regulations).
  • No tickets can be sold to, on behalf of, or for a person under the age of 18 years.
  • If a ticket is sold unknowingly to, on behalf of, or for a person under the age of 18 they will be exempt from the raffle and will forfeit their prize and the stake will be returned.
  • The cost of each entry is £1. Players may purchase more than one entry, and payment must be in advance.
  • All proceeds from this raffle will be used for the charitable purposes of Thames Hospice.
  • The prizes for the Raffle are 1st Prize £3,000, 2nd Prize £400, 3rd Prize £100, Runners-up x 6 £10. There are no alternatives to any prize.
  • Entries must be received by 25 March 2026.
  • The draw will be held on 2 April 2026.
  • Late entries will be treated as donations.
  • We operate a combined online/offline draw ensuring that each entrant has an equal chance of winning each prize. The draw will be conducted by utilising a Random Number Generator that has been tested and approved by an independent, Gambling Commission approved, third party test house in combination with a blind draw in plain sight of staff. The results of the draw are final.
  • Winners will be notified by post, email or telephone no later than two weeks after the draw date. Please keep your ticket number as proof of purchase.
  • A list of winners will also be published on the website within two weeks of the draw date. These will only be in summary, for example Ms Smith from Slough.
  • Winners may be asked to take part in Thames Hospice PR and promotional activity.
  • If a prize is unclaimed after reasonable efforts have been made by Thames Hospice to contact the winner, then Thames Hospice will be entitled to dispose of the prize as it thinks fit. The winner has one month after notification to claim the prize.
  • The Thames Hospice policies for raffles can be found here. This includes our policy on responsible gambling, underage gambling, protection of customer funds and our complaints procedure.
  • Entries must not be bought on behalf of somebody else.
  • In order to promote responsible gambling, we limit the maximum number of entries into each raffle to 150 tickets per person.
  • Material changes to this raffle are not predicted to happen, but in the event that this occurs you will be notified by email 14 days in advance of any changes.
  • We carry out random Age Verification checks throughout our raffle campaigns, using a third-party age verification system. We use the electoral roll and other available sources to verify whether the individual is aged 18 or over.
    • 10% of players are selected at random and run through the verification system. Players who have been previously verified by Thames Hospice will not be re-selected.
    • If a player cannot be verified, contact will be made with them via phone, email, or mail asking them to confirm their age. The supporter will be required to respond before the published closing date to be eligible for the draw. If the relevant confirmation is not received, the payment will be returned. If it is not possible to refund the payment, then it will be gratefully accepted as a donation.
  • Based upon the number of entries in our Autumn Raffle 2025 the average chance of winning a prize for a single ticket is approximately 1 in 3,068. 
  • Our Autumn Raffle 2025 made £27,616 in ticket sales, processing costs made up 19.7%, prizes made up 12.9%, leaving 67% for our charitable work. An additional £7,632.20 was donated alongside raffle ticket sales.

Online entries

  • A confirmation email will be sent to the entrant confirming their numbers in the draw and thanking them for their participation.
  • To enter the online raffle an entrant must self-certify that they are the required age to play.
  • Random age verification checks are carried out at regular intervals. If an entrant is found to be under the required age their payment will be returned, and they will not be entered into the draw.
  • Entries must not be bought on behalf of somebody else.
  • In order to promote responsible gambling, it is recommended that no more than 150 chances are to be purchased per person for the Raffle.
  • Material changes to this raffle are not predicted to happen, but in the event that this occurs you will be notified by email 14 days in advance of any changes

Fast Reply Draw

  • To be entered into the Fast Reply Draw, one must have responded to the current raffle campaign with a ticket and/or donation by the published date.
  • Each responder will have one chance in the Fast Reply Draw.
  • The Fast Reply Draw will take place at the office of our External Lottery Manager, CFP Lotteries & Raffles, on the same day as the current related raffle. This includes both physical draw tickets and digital entries.
  • Four players will be drawn from the pool of fast reply draw players. Each will receive one of four £25 Marks & Spencer’s gift cards. The prize includes delivery by post within the UK. There are no alternatives to any prize.
  • One prize per person only for the Fast Reply Draw. Winners of the Fast Reply Draw will still be eligible to win prizes in the main Raffle.
  • Prizes will be sent to the winners by post within two weeks of the draw taking place.
  • The decision of the Promoter is final; no correspondence will be entered into.

General Information

Thames Hospice is licensed and regulated in Great Britain by the Gambling Commission under account number 25869. Responsible person(s): Jane Symmons and Jim Curry, Thames Hospice, Windsor Road, Maidenhead, SL6 2DN

If you would like more information about raffles and lotteries please go to www.gamblingcommission.gov.uk

If you or a family member feel that you are experiencing problems with gambling, you can seek advice and support from GambleAware on 0808 8020 133 or via their website gambleware.org

Thames Hospice