Terms and Conditions

Thames Hospice Autumn Raffle2024 Rules

General Rules

  • This Raffle is only open to residents of Great Britain over the age of 18 (this excludes Northern Ireland, Isle of Man, Channel Islands and BFPO addresses according to Gambling Act 2005 regulations)
  • No tickets can be sold to, on behalf of, or for a person under the age of 18 years
  • If a ticket is sold unknowingly to, on behalf of, or for a person under the age of 18 they will be exempt from the raffle and will forfeit their prize and the stake will be returned
  • The cost of each entry is £1. Players may purchase more than one entry, and payment must be in advance
  • All proceeds from this raffle will be used for the charitable purposes of Thames Hospice
  • The prizes for the Raffle are 1st Prize £3,000, 2nd Prize £400, 3rd Prize £100, Runners-up x 6 £10. There are no alternatives to any prize
  • We operate a combined online/offline draw ensuring that each entrant has an equal chance of winning each prize. The draw will be conducted by utilising a Random Number Generator that has been tested and approved by an independent, Gambling Commission approved, third party test house in combination with a blind draw in plain sight of staff. The results of the draw are final
  • Based upon the number of entries in our Spring Raffle 2024 the average chance of winning a prize for a single ticket is approximately 1 in 3,217
  • Our Spring Raffle 2024 made £26,102 in ticket sales, processing costs made up 20%, prizes made up 13%, leaving 65% for our charitable work. An additional £6,667 was donated alongside raffle ticket sale
  • Entries must be received by 4 November 2024
  • Late entries will be treated as donations
  • The draw will be held on 11 November 2024
  • Winners will be notified by post, email or telephone no later than two weeks after the draw date. Please keep your ticket number as proof of purchase
  • A list of winners will also be published on the website within two weeks of the draw date. These will only be in summary, for example Ms Smith from Slough
  • Winners may be asked to take part in Thames Hospice PR and promotional activity
  • If a prize is unclaimed after reasonable efforts have been made by Thames Hospice to contact the winner, then Thames Hospice will be entitled to dispose of the prize as it thinks fit. The winner has one month after notification to claim the prize
  • The Thames Hospice policies for raffles can be found here. This includes our policy on responsible gambling, underage gambling, protection of customer funds and our complaints procedure

Online entries

  • To enter the online raffle an entrant must self-certify that they are the required age to play. A confirmation email will be sent to the entrant confirming their numbers in the draw and thanking them for their participation. Random age verification checks are carried out at regular intervals. If an entrant is found to be under the required age their payment will be returned and they will not be entered into the draw
  • Entries must not be bought on behalf of somebody else
  • In order to promote responsible gambling, it is recommended that no more than 100 chances are to be purchased per person for the Raffle
  • Material changes to this raffle are not predicted to happen, but in the event that this occurs you will be notified by email 14 days in advance of any changes

Subscription raffle

Joining the Thames Hospice subscription raffle gives you automatic entry into every draw, so you never miss out.

  • There are three raffle draws every calendar year.
  • As each raffle is launched, we will automatically debit your debit card for the value of the tickets and donation you chose at sign up.
  • Only entries from successful payments will be entered into the draw.
  • You can amend or cancel your raffle subscription at any time by contacting the raffle hotline on 01628 201 288 or emailing supportercare@thameshospice.org.uk

General Information

Thames Hospice is licensed and regulated in Great Britain by the Gambling Commission under account number 25869. Responsible person: Carol Carpenter, Thames Hospice, Windsor Road, Maidenhead, SL6 2DN

If you would like more information about raffles and lotteries please go to www.gamblingcommission.gov.uk

If you or a family member feel that you are experiencing problems with gambling, you can seek advice and support from GambleAware on 0808 8020 133 or via their website gambleware.org